This policy establishes the principles that guide the development, deployment, and maintenance of AI by Capability for Change Limited.

As AI represents a set of emerging technologies this policy is regularly reviewed and updated.

The purpose of this policy is to ensure the ethical and responsible use of AI. It ensures AI technologies are used for beneficial purposes, ethically and legally.

It seeks to build trust amongst users and mitigate the risks associated with AI applications, including bias and privacy breaches.

Principles

1. Transparency – it is always made clear when AI forms part of the products and services provided to clients.
2. Intent – AI technologies are implemented only where is clear intent about why they are needed.
3. Reasoning – the basis upon which AI technologies process data, make decisions, and arrive at specific outcomes are clearly defined
4. Bias – the design and application of all algorithms are reviewed for bias.
5. Results – the answers generated by AI technologies should be described in simple, straightforward language, minimising the use of terminology where possible
6. Privacy – our use of AI technologies adhere to our data security and privacy policies