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    • Identifying the Benefits of Change

    When defining the benefits of change – what benefits should we be looking for – is revenue increase/cost decrease too high level? Does it include the benefits of changes in behaviours?

    What baselines should we use to measure the change against, when what the baselines refer to is also changing?

    Who owns the benefits, who should keep the process going over the longer term as benefits from change are often realised after a significant period of time?

    We are a family of professional from change management, project management, portfolio management and business managers – how do we work together to clearly define the benefits and how do we ensure they are delivered.

    Course Trainer - Melanie Franklin

    Melanie has a unique profile as she delivers high impact training alongside her active Consulting and leadership roles. This ensures that each course is delivered with passion, energy and focus that only a true practising professional can offer. By incorporating latest innovations and practical techniques to the accredited qualifications, delegates obtain both a qualification as well as technical skills that enable immediate use of the learning in an operational environment.