Talking with…Melanie Franklin: Part 2

As a follow-up to Deltra’s discussion with Melanie earlier in 2022, Retail Practice Lead, Emma Fowler caught up with Agile Change expert, Melanie Franklin once again to reflect on which of her change management trend predictions came into fruition. It’s a conversation that will be highly beneficial for change leaders wanting some insights for 2023.

It’s not an understatement to say that 2022 has been a challenging year for many. Factors such as the energy crisis and financial instability have certainly played their part in creating an unsteady business landscape, and businesses are still getting to grips with hybrid working and the post-pandemic world.

But just how has all this impacted change this year, and will businesses need to reconsider their approach to change for the year ahead?