Developing Empathy for Non-Change Professionals Who Lead Change | February 2025

Duration: 30 minutes

This paper brings together several discussions surrounding the complexities of managing change, particularly when operational managers are required to lead change efforts without formal expertise in change management.

Course Trainer - Melanie Franklin

Melanie has a unique profile as she delivers high impact training alongside her active Consulting and leadership roles. This ensures that each course is delivered with passion, energy and focus that only a true practising professional can offer. By incorporating latest innovations and practical techniques to the accredited qualifications, delegates obtain both a qualification as well as technical skills that enable immediate use of the learning in an operational environment.