ChangeStories podcast
Duration: 50 minutes
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We also discuss how to communicate change more effectively and how to measure the impact of change, including measuring intangible factors (which are often some of the most important). In particular, we discuss how organisational change can lead to a change of identity for employees and how this important area is often not considered in change programmes.
Finally, we also discuss the impact of change on behaviours and emotions and how important it is to include these areas in any change impact assessment.