Change Capability Community – What Measures Prove That My Change Activities Create Benefits?
March 21 @ 13:00 – 14:00 GMT
In this session we will use common financial and efficiency benefits as the input for identifying results-based measures that we can use to prove that the changes in behaviours, attitudes and ways of working are delivering increased productivity, capability and profitability and reduced costs.
We will discuss the differences between leading and lagging indicators and provide you with a technique for breaking high level strategic benefits into measures applicable to your change. You will work in small groups to apply this technique to identify multiple measures of success which you can then include in your Change Plans.